Marshfield Welcomes A New Therapist: Caroline Miller

New Marshfield Team Member

Caroline Miller has joined our team and we couldn’t be more excited. She brings a wide range of talents and skills to our downtown Marshfield location and we know you will be happy with her great massage skills.

Caroline has worked as a hair stylist in Milwaukee for over a decade, and she brings her deep background in customer service with her as she begins her new journey in massage therapy. As an Associate Level therapist, she looks forward to growing her skills in relaxation, energetics, and therapy. Caroline will be training this September and will be able to provide waxing, facial, and body wrap services as well as massage later this fall.

She has already won over several clients. In the last week alone here is some of the feedback we have heard from her clients.

“She’s my new favorite!” 

“I will be back!”

“What a wonderful addition. You guys always find the best massage therapists around.”

“Her massage reminds me a lot of Joan Weber’s.”

 

 

Caroline is available for daytime, evening, and weekend appointments in our Marshfield location only.  To Learn more about her, check her bio on our Meet Our Team Page.

 

Associate Level

We haven’t had a new Associate Level therapist at Back To Bliss in a couple of years, so take advantage of her great prices to get to know her. Associate Level is an experience designation at Back To Bliss and we have set our Associate Level as our lowest price.  For more information on our price levels see the following link to a video on the topic:

 

 

Now Hiring Therapists For New Wausau Location

A New Facility

Monica and Josiah Have been looking for new opportunities to grow over the last several months. Finding all the right pieces to grow has and continues to be the dictating factor for opening our next facility. Enough pieces have fallen into place that we can announce our intention to open in Wausau.

The facility we have in mind would duplicate the size and tone of our Marshfield Satellite. To begin, we would develop it as a wellness spa; with yoga, salon, skin, and nails all as future options. The facility lies on 17th right across from Marathon Park. Everything is set for us to sign a lease except for new staff. If we can find two full-time massage therapists or the equivalent to join our Wausau Team, we will open later this spring.

Massage Therapists Needed

Who would fit in well with our Team? Back To Bliss is a facility that honors the individual strengths of our team members. We offer a wide array of massage techniques from deeply technical therapy to blissful relaxation. As a facility we allow you to focus on your strengths. Our team will help direct clients to you that best fit your strengths. We create a team environment that is client service oriented, not competitive amongst therapists.

Through cooperation and professional teamwork, we build a much more powerful experience for our clients. This means we are looking for long term career minded therapists as well as team oriented ones. Our system of pricing on a leveled bases helps therapists receive timely raises. It also provides information on the experience level clients should expect when they choose a provider. This clarity honors both our team member’s growth in their careers as well as client preferences on price and experience.

We look to attract long-term relationships with clients. We are not a resort spa or a medical clinic, but a facility focused on balanced wellness; providing great clinical massage therapy in a spa-like atmosphere. Our multiple facilities, with their different departments, offer options for our clients to pursue wellness on their own terms as part of a lifestyle focused on health and happiness. To this end, therapists that can build positive therapeutic relationships with their clients find our philosophy and tone a good match. If you are solely focused on specialty populations or have no interest in building longer term clients, then you will find a better home elsewhere.

 

Training & Perks

While still a small business, Back To Bliss offers support that many employers do not for massage therapists. We have regular team meetings with in-house education. We encourage you to trade and learn from other therapists during your down time. Public classes taught by in-house teachers all have discounts or are free to team members. This summer we are offering yoga, Bach Flower, Your First Meditation, and Reiki Certification classes to name a few of the options for staff. As a whole, the potential for your personal growth in our team atmosphere is a real part of why people stay with us.

Our philosophy is based in holistic wellness and the atmosphere we create for our team members is as relaxed as we can make it while still holding accountability for success and professionalism. Our focus on your personal growth is great for self-motivated people who want to learn their craft and then learn how to help more and more people. We offer flexible schedules, phone app based schedule and online booking system, significant levels of autonomy/respect/responsibility, and support. In short, you need to have a relatively stress-free work environment to grow and provide stress relief to our clients.

We offer commission based pay for both retail and services. All new team members have an hourly minimum wage as they build their clientele and will receive whichever is greater, their commission amount or their hourly. This supportive structure eases the transition into any new facility while client relationships are built.

We are a profit share based model. Everyone earns their regular wage for work, and as each facility reaches higher levels of success, larger and larger portions of profit will be returned to the team members. We all share in the success of positive work habits. Profit sharing is available after 2 years of employment.

To Learn More

Contact our front desk at 715.316.0040. Our receptionists will provide you with an email to send resumes and give your contact information to our Owners, Josiah & Monica. Training begins asap at our Colby location.

Why Choose Us? – We Accomodate Preferences

Why Choose Us?

We know you have options out there for salon and spa personal services. Here is a series of short posts pointing out some of things that set us apart from others in the area. We want you to get the best service from the business and providers you choose, regardless if that is Back To Bliss or not. These posts should help you think about the type of service and interaction that you need in order to have a great experience. In today’s post, we highlight one (of the many) reasons to choose Back To Bliss for all your spa, salon, acupuncture, and yoga services:

We Honor your Prefernces

How many times have you walked out of a spa or salon and felt like you walked through an automatic car wash? Same massage strokes, same order, same jokes, same experience for everyone…?

“The place was beautiful, but it was a cookie cutter massage.”

At Back To Bliss, we know that the best results are attained by tailoring your experience to your unique needs. Striking a balance between indiviual tweaks and maintaining consistency is something we pay a lot of attention to. We ahve put a lot of effort and thought into ways that we can give you options. We use the word Preferences at Back To Bliss to designate those opportunities for individualizing your services and experience. Look for that word when booking your appointments, on our intake forms and in your feedback. Anything that we have earmarked as a Preference is something we can and will adjust as long as you make your preferences known.

At Back To Bliss, creating systems where your Preferences can be acknowledged means:

  • You don’t have to be shy! You don’t have to settle! There is a system in place that everyone knows about and uses for you to let us know what you truly want.
  • You know what you can and can’t adjust. Even if its not a stated Preference that we accomodate, we might be able to wiggle things around for you. If not, then we will tell you. But at least you know what we can easily adjust.
  • So many people don’t love love love the experience they receive at a salon or spa but they don’t quite know why. We have a lot of experience in listening to what people didn’t like and what they loved. By observing the Preferences Back To Bliss asks about you might just tap into what you can tweak to find that love love love experience for yourself.
  • Our providers are all unique. That uniquness is a wealth that many big resorts and salons try to erase into a single ‘brand image’ and singular ‘protocol.’ Preferences allow us to keep the wealth of creativing and knowledge available in our providers while still giving you a way to communicate your specific needs so your experience stays true to you.

 

Yours In Service,

The Back To Bliss Team

Why Choose Us? – We have receptionists

Why Choose Us?

We know you have options out there for salon and spa personal services. Here is a series of short posts pointing out some of things that set us apart from others in the area. We want you to get the best service from the business and providers you choose, regardless if that is Back To Bliss or not. These posts should help you think about the type of service and interaction that you need in order to have a great experience. In today’s post, we highlight one (of the many) reasons to choose Back To Bliss for all your spa, salon, acupuncture, and yoga services:

We Have Receptionists

Have you ever been getting your hair done, deep in a great conversation, and then the phone rings?

“One second, I’ll be right back.”

At Back To Bliss, we are committed to service. One of those commitments is that we provide receptionist coverage

six days a week. Receptionists are a serious cost to any business, and most of the stylists, massage therapists, yoga studios, and other service providers in our area can’t or won’t commit to providing dedicated receptionists to help serve their clients.

At Back To Bliss, having receptionists means:

  • You won’t have your service interrupted constantly by a phone call. After all, you are paying for the service, not the person on the phone.
  • Our receptionists have regularly scheduled hours. They are available so you can stop by to make purchases or have questions answered and know someone will be there during those times. Not all of our locations have a receptionist and we know how much extra work is involved in aligning schedules to make sure we are there in person for you.
  • Our receptionists provide a barrier between you and your providers. This extra level of professionalism is a serious perk.
    • Many times you and a therapist or stylist just won’t click and you will want to try someone different. The receptionist makes all of the conversations about you getting the preferences you need easy. They will help you sort through the different providers we have to match you with their best (educated) guess.
    • You won’t have to worry about interrupting your providers personal time by calling any time of day or night about your appointments. Just leave us a message any time thats convenient for you.
    • You can enjoy a deeper therapeutic relationship with your providers because the ‘business’ of scheduling and billing etc, is handled by someone else. Your service provider can just be there to serve you.
  • You know you can get a hold of someone quickly. Your schedule is always changing, and having a receptionist means you can talk to someone and see if the appointment schedule can be wiggled to fit those changes.

 

little receptionists

We have recently added our reception staff to the Meet Our Team page. Check out their smiling faces there.

Yours In Service,

The Back To Bliss Team

2016 Facelift and Menu Of Services Revamp

Its been over five years since we moved into our new Colby facility. There has been a lot of growth and development during that time and it has been quite a while since we have made any large changes to the way we do things. However, its time to comb through our offerings and streamline things so that we can continue offering the best service we can. We are sprucing up the place a bit with some new decorations to keep our facility looking great. And, most importantly, we have some fairly significant sprucing ups planned for our Menu Of Service offerings across the whole facility.

Why change things? Well first of all, the space has seen tons of use. Everyone likes the renewed energy of a remodeled and it’s time to reinvigorate our facility. Now that the salon remodel is done, it is brighter than ever before, which helps our stylists see more acurate colors and nuances in the cuts that they give.  It gives a ‘new car’ feel to the whole place, and that renewal is good for all of us. But, the biggest reason for the planned changes is that we have learned from our experience. We have learned what was too complex, what wasn’t well received, and what worked really well. Our menu of services remodel will streamline and focus what worked for everyone to have a better experience.

So, in a nutshell, expect big changes that focus on:

  1. Enhancing the quality of your experience.
  2. Enhancing the clarity of our communication with you.
  3. Improving the way we apply our core philosophies of wellness throughout our interaction with you.

The goal is nothing less than providing you with better results! After all, that is our mission, to get you back into a state of connection with your heart where you can live confidently, courageously, compassionately, and joyfully. We mean it, and that is why we are mustering the effort to cleanse and renew our space; for greater quality of service to our community.

Here are the major adjustments we are making and the rough timeline:

Feb 1st – Launched the new Yoga and Fitness Class policies and payment options to accomodate more flexibility for students. Now there are no more restrictions to starting and taking classes any time you are ready. Check out the full list of policy and price changes already implemented here. These changes should remove many of the barriers to starting and taking class whenever you are inspired to do so!

Feb 12th –  The launch of a new price level, Experienced Level, and the Promotion of Crystal Chenier as our first Experienced Level Provider. This new level lies in between Advanced and Senior. This fine tuning of our level system will keep promotions consistent allowing our staff to receive regular raises and allowing Back To Bliss to keep the best talent in the area. We made the choice to add a level and increase our complexity here because we place such strong requirements on our providers to get their promotion to Senior Level. These requirements all involve our practitioners being able to mentor, educate, and exude the wisdom that only can come from 7-10 years of practice in our craft. Thus, simply accelerating the pace of level advancement doesn’t really work for us, and we needed to add one final level to fine tune and complete our level system.

This change affects three other providers in our facility. Jessica Hopperdietzel will be moved to Experienced Level, her prices remain unchanged. Carrie Schug and Monica Groth are both Senior Level Providers and the addition of a new lower level means that the prices of the senior level have risen. The price increase on Senior Level Services, affecting Carrie and Monica, goes into affect on March 1st.

Late Feb. – Your Online Booking Experience is being simplified. Updates to our software now allow us to remove the complexity of listing every level for every service as an option for you to choose. Now all services will automatically have the appropriate price for the level of provider you choose applied automatically. We are also busy preparing materials that explain how to use our online booking service.

Early March – Menu Of Services Adjustments Will Begin – We will begin changing service names, adding additional services and restructuring the Menu Of Services. This process should be gentle and will be processed throughout the month, however there will certainly be a learning curve while we all get used to new names and options. Several services will be discontinued at this time.

Adjusting the prices of our spa services so that they are less complicated. We already have many prices because of our price levels. Now all of our spa services will follow either a basic pricing or a specialty pricing track. Specialty services will be those services that individual therapists have specialized training in beyond that expected by Back To Bliss and beyond what is typically offered in schools. This means that some services will have their price dropped and some raised to conform to one of the two pricing tracks.

The Restructuring of our Signature Elemental Massage will allow us to have consistency in our “signature” services across all departments. Basically we have created a Basic Massage to complement our Signature Massage. The signature massage will be the same as we have always provided, but will be placed onto our speciality pricing track (which is an increase) while our basic massage will be available without any ayurvedic aromatherapy oils at the lower pricing track.

Renaming and changing our Salon services so that we can more clearly communicate. It is a struggle to appropriately communicate our needs in terms of time required, amount of color needed, and other nuance in just a few short service offerings. We keep working on making the process clear so that as many questions about price and length of service time are answered as early as possible. The addition of online booking makes the need for clarity in our service descriptions and names even greater. The salon services are being extensively adjusted to improve the quality of communication so that we get you booked for the appropriate length of time.

Removal of many programs and services from the menu. We pride ourselves on accomodating your preferences, however it is just as important to be clear and simple. We have tried many things over the years to help make wellness available. Many services such as our body ease series have been removed from our menu completely due to lack of customer interest. Programs such as our Corporate Wellness Programs, Senior Citizen Tuesday Discount Day, and others have been removed for the same reason. Other discounts and services have been tweaked or adjusted to make them work better such as our pregnancy massage discount, which is having its discount amount moved over to a package option so it can conform to our new policy of offering only two pricing tracks.

Late March – Remodeling the front desk area. Moving the reception desk will increase the ease and effecieny of flow. As we have grown, we are witnessing the change in noise levels and the way that our front desk traffic flows. This simple adjustment should make a noticable difference in the quality of your experience.

April 1st – Launch of new Cash Discount Program aimed at keeping business local and helping our community stay strong. Basically, our business has seen a dramatic increase in credit card payments over the last couple years. This cost, along with other several other general cost of doing business increases, has become significant enough that we are implementing a gentle price increase across the entire facility. However, we are launching our cash discount program, where all cash transactions will receive a 1% discount at the register to coincide with the price increase.

April – Adjustments and updates to all of our intake forms. We want to make sure we are serving your needs. As both a spa, salon, and a therapy center, the intake process can sometimes ask too many questions or too few. Basically we want to streamline this entire process so that we give you better service. Two of the main adjustments will be the addition of a more complete health history intake for our therapy focused clients and a system that will help you choose to provide more frequent feedback. We want to make sure you can adjust your preferences based on changes to your mood, health, or provider. Opening a formal way to communicate is important to us so that you can always continue to get the best service.

These adjustments are substantial, but we know that by June, your experience (and results) at Back To bliss will be much better. Thanks for working with us as we make these changes. We know they will pave the way so that we can continue to serve you and our community now and long into the future.

Be Well,

Josiah Groth ~owner

 

What Our Name Means

Why Back To Bliss?

A lot of people like our name, but not many know the deeper symbolism and meaning behind it.

The first part of our name is Back To. Heading ‘back to’ means that we have moved away from somewhere or something.  We can’t head back to it if we have never been there before, nor can we head back to a place from which we have never left. The second part of our name is Bliss.  To our understanding, bliss is an integral part of our human nature. We have simply left that state of being and seek to return back to it. It is Back To Bliss’ mission to help us return to our natural state of bliss, or at least experience that state more often and more fully throughout our lives.

Digging deeper into why we believe bliss to be part of our nature leads us to some yoga philosophy. The model of the Koshas is often the way that yogi’s teach how happiness is part of our nature, and how happiness relates to the other parts of our being. Kosha means ‘sheath,’ and the kosha model strives to explain the expansion outwards of a human being from innermost soul to the physical body. It seeks to show relationships between all the components of the being we each call “Me.”

The Kosha Model Is Pretty Simple:

At the center point of you is the soul; the deepest ‘I.’ Covering that is a sheath, or kosha, of bliss. This is the first sheath. Surrounding that layer of bliss is a layer of Intuitive knowing and connection. This sheath is a part of our consciousness that remains attuned to all of creation at a way beyond the mind. Surrounding the layer of Intuition is the layer of the Mind. Here is the layer of thought and the pool of memories and habits that we carry with us.  These give us our deepest drives and make up our underlying personalities. Surrounding the Mind Sheath is the Energy Sheath, or the sheath of emotion and breath.  And finally, the outermost sheath is our physical body. The call it the Food Sheath because it is made up of the foods that we have eaten.

You can visualize several rings around your deepest self, much like an onion has layers surrounding a core.

We would write it to look something like this:  ( “I” ) Bliss ) Intuition ) Mind ) Breath ) Body )

The model of the koshas states that each layer of your being is like a lamp shining outwards into your life in the present moment.  Combined, these lights give us vibrancy, capacity, and all the tools we need to process the stresses and joys of our life. However, stains begin to block the light of those deeper shining layers. By stains we mean things such as grief, anger, physical trauma, shock, and poor diet. These stains all clog the system in a way, decreasing its capacity and dimming our light. These stains can be so thick and dark that we lose the capacity to access all of our sheaths on a regular basis. They block our ability to access and express our potential for: happiness, intuitive knowing, clear thinking, expressive emotion, and pain free bodies. Often, the stains are so thick that we don’t have enough experience of true bliss to even know that it comes from within us. We don’t believe in intuition because we have so little access to it that we don’t remember how it works.

Back To Bliss Is A Philosophy, Not Just A Name

Back To Bliss strives to help all of us clear these stains from our being so that we can connect with our own potentials. When you can connect with the deepest parts of yourself you come to realize that your happiness does come from deep within you. Happiness does NOT rely on any external source.  By cleansing these stains, we allow the intrinsic lights of the deeper sheaths to shine outwards into the present moment where we can experience them.  The fact that we lose connection with those parts of us is the reason for our disconnection with bliss.  Back To Bliss strives to help you reconnect with the experience of living with access to all of our potentials. Hence it is back to bliss, because bliss was yours and continues to be yours.  You have just dimmed the lights and need a bit of help shining things up again.

The details of how to cleanse the sheaths are wrapped up within the expertise of Back To Bliss’ programming and service offerings.  And while we offer all of our services, classes, and products without pressure to all, those interested in deeper benefits will find them as they learn more and continue to practice regular wellness disciplines.

The best way to get started on learning more ways to live joyfully at Back To Bliss is to attend our Journey Of Wellness free class series held once a month. Over the course of our 12 monthly classes you will learn our philosophies and many practical ways to bring a little more bliss into your life.

Be Well,

Monica & Josiah Groth – Owners